Richard E. Mickool Executive Director and CTO Northeastern University Rich, as Executive Director Of Northeastern University's Information Services Department, oversees internal operations of the information services division. As CTO, Rich is instrumental in setting the vision for web, application and portal services. Rich is currently part of the project management team implementing the University’s new ERP system. Rich joined Northeastern in 2000. Prior to joining Northeastern University, Rich was CIO at Babson College. As CIO, he was responsible for all of the college’s information and technology services, including the library, desktop and network computing, voice-data communications, application research and development, multi-media and training, records management, archives and museums. Through his stewardship, Babson introduced a variety of innovative technology-enabled administrative and academic solutions. Rich has presented at numerous national and regional conferences on the topics of distributed learning, on-demand service delivery, and re-engineering in higher education. Rich enjoys teaching and has been an adjunct lecturer at Bristol Community College, Newbury College, Babson College and Northeastern University.