|Financial Services: Innovating Under Uncertainty – Key Lessons for CIOs
Executive Director and Global Research Fellow,
Guillermo is Executive Director and Global Research Fellow at TowerGroup, where he has been advising the financial services industry for six years. Guillermo's advice on a wide range of business and technology trends and directions has influenced fundamental change at leading institutions and vendors. He speaks frequently at industry events and is quoted on strategic topics including customer-oriented innovation, business process improvement, risk management, sourcing, IT governance, and information technology architectures.