Trends in Telecom/Utilities: Supporting Business Evolution Through IT Leadership John Namovic Global Lead for the Technology Sector, Strategy and Operations Principal Deloitte Consulting LLP John Namovic is the Global Lead Partner for Technology for Deloitte. As a Strategy and Operations Principal, he has worked with senior leadership of high-tech and communications organizations in changing operating strategies and models as well as functional processes to achieve dramatic improvement in performance. He has extensive strategy and operations experience with enhancing customer processes, including order management, product development, supply fulfillment, and go to market channels. Mr. Namovic has over 22 years of professional experience. Prior to joining Deloitte, he held positions as a Member of Technical Staff at AT&T Bell Laboratories (now Lucent Technologies) designing and developing communication systems. He has been a member of Deloitte since 1990. Mr. Namovic earned his M.B.A. in operations and strategy from Carnegie Mellon University, his Master of Science in Electrical Engineering from Northwestern University, and his Bachelor of Electrical Engineering from the University of Notre Dame. Mr. Namovic co-authored the book “Corporate Kinetics” that describes the next generation operational model that enables organizations to operate in an increasingly unpredictable environment. He speaks and writes frequently on challenges and changes in the communications and high tech industry, with a specific focus on implementing business model changes. He lives in Chatham, NJ with his wife Kathy and two children.