The Human Factor: The Key to Successful Transformations Enterprise initiatives, including mergers, reorganizations, ERP implementations, outsourcing and off-shoring, put enormous demands on IT. To successfully manage these challenges, CIOs need tools that go well beyond traditional IT project and systems management. This panel will discuss the critical human factors that lead to short and long term delivery of IT ROI in a world of frequent change. Are IT governance, career and behavior management, and communications programs necessary for success? Panelists: |