Trends in Telecom/Utilities: Supporting Business Evolution Through IT Leadership

Telecom and Utilities have several similar IT challenges and opportunities given their changing business dynamics, large infrastructure, rigorous billing/customer service requirements and enhanced security and compliance mandates. This panel will highlight key imperatives for IT and lessons learnt in supporting business evolution through initiatives such as SOA, Outsourcing, Virtualization, SaaS, mobile enablement etc. The panel will draw out on common themes across the panel and highlight differences based on unique characteristics of key segments of the Telecom and Utilities verticals.

Bennett L. Gaines, Clifford A. Tozier, Esteban Herrera, John Namovic, Mike Adams,